Frequently Asked Questions

Everything you need to know about your favorite prebiotic soda.

What exactly is poppi?

poppi is a delicious prebiotic soda made with apple cider vinegar, fresh fruit juice, and clean ingredients to help support your gut health without sacrificing flavor.

Does it taste like Apple Cider Vinegar?

Not at all! We use a proprietary blend to ensure you get all the benefits of ACV while enjoying a crisp, refreshing soda taste in flavors like Strawberry Lemon and Classic Cola.

How should I store my poppi?

For the best experience, we recommend keeping your poppi refrigerated. It tastes best when chilled, though it is shelf-stable for short periods during shipping.

What is your shipping policy?

We offer standard shipping across the continental US. Orders typically process within 1-2 business days, and you can expect your bubbles to arrive within 3-5 business days.

Can I return my order if I don't like it?

Due to the perishable nature of our products, we do not accept returns. However, if your order arrives damaged or if there is an issue with your shipment, please contact our support team for a replacement.

Is poppi vegan and gluten-free?

Yes! All poppi flavors are 100% vegan, gluten-free, and Non-GMO Project Verified, making them a great choice for various dietary needs.